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The Water Meter Replacement Program is underway. This is a mandatory replacement program for all residential and commercial business customers. There is no cost to the homeowner or business owner for the meter replacement. We ask all property owners to allow us to enter each property to replace the meter. The new meters will provide the Town with accurate water usage readings which will ensure accurate billing. Once the new meters are installed, the Town will be able to collect the usage readings electronically using a drive-by system. Residents and business owners will no longer be responsible for manually reading and submitting their water usage to the Department of Public Works.
What to expect:
Employees of the Whitman Department of Public Works Water Division, will visit your property to remove the old meter and install the new meter. The employees will have proper identification and will be driving clearly marked Town vehicles. We ask that the property owner allow us to enter the property to replace the meter. If you wish to confirm the identity of the employee, contact the Department of Public Works at 781-447-7630. An adult over the age of 18 must be present in your home during the meter change. If it is not a convenient time or if no one is home at the time, a notice will be left with information to schedule an appointment. You may also receive a call from the DPW to schedule an appointment. Most meter replacements will take about 30 minutes.
Why it's important to have your water meter replaced:
You can find more information and a list of frequently asked questions at www.whitman-ma.gov/watermeters
Please help us by sharing this information with your neighbors so that we can get all water meters replaced as quickly as possible.
If you have any further questions please call us at 781-447-7630.